Privacy Policy

1. Introduction

Reliant Enterprise Services LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the steps we take to keep it secure. By using our website at reliantenterprise.org and any of our services, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us when you request services, complete a booking form, send us an email, or make a payment. This may include your name, email address, phone number, mailing address, payment information, and any details related to the service you are requesting.

We also collect information automatically when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit. We use cookies and similar tracking technologies to improve your experience on our website.

3. How We Use Your Information

We use the information we collect to provide, manage, and improve our services, including private transportation, business consulting, graphic design, tax preparation, and staffing and counseling services.

Specifically, we use your information to process bookings and payments, communicate with you about your service requests, send confirmations and receipts, respond to your inquiries, improve our website and service offerings, and comply with legal obligations.

4. Payment Information

All payment transactions are processed through Stripe, a third-party payment processor. We do not store your credit card number, CVV, or full payment details on our servers. Stripe collects and processes payment data in accordance with PCI DSS standards. By making a payment through our website, you agree to Stripe's Privacy Policy and Terms of Service.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, including Stripe for payment processing and Supabase for data storage.

These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed. We may also disclose your information when required by law, court order, or government authority, or to protect the rights, property, or safety of Reliant Enterprise Services, our clients, or others.

6. Method of Disclosure

Your information is transmitted electronically through secure, encrypted connections. When sharing data with service providers, we use industry-standard secure transmission protocols. We do not disclose personal information through physical mail, unsecured email, or any unencrypted channels.

7. Security Practices

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption, and payment processing is handled exclusively through Stripe's PCI-compliant infrastructure. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

9. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: